Comments on: Clean Unable 46, Brother All in one Printer

By: tom shelton

tom shelton — Mon, 31 Oct 2011 15:39:37 +0000

I tried this for my MFC-5440CN , and all the steps were as you described and it reset the Purge Counter to 00000, but my problem persists. Any other suggestions? Thanks.

By: Shazz

Shazz — Mon, 24 Oct 2011 20:54:22 +0000

Thank you very much! Couldn’t find anything blocking it and the ink was fine. You are a genius. Have printed out the info for future use.

By: Zak

Zak — Mon, 24 Oct 2011 00:31:19 +0000

Just another thank you so.
I’m not sure how you figured this out the, but you saved me from buying a new printer you saved my cfm 420cn from being destroyed with a hammer.

Thanks so much.

By: D S Bamji

D S Bamji — Sat, 22 Oct 2011 10:41:21 +0000

Hi,

Thanks for a FIVE STAR RATING post.

GREAT SOCIAL SERVICE I MUST ACKNOWLEDGE.
Thanks for the wonderful and clear post that solved an almost “ransom like situation”. Packing, Carrying, Cabing it and then have them advise “most likely cause” is Printer Head failure.

My MFC425CN needed JUST YOUR SINCERE GUIDANCE.
The best guidance, with first shot success posting, I have ever read in over 15 years on the internet.

There should be a mandatory LAW that all details, for equipment with system controlled maintenance MUST be published in USER / Workshop Manuals and be available to USERS all over the world.

(Posted from China where the first hurdle is language and second hurdle is having friendly agents crop up to fleece you for everything once you have spent hours getting your problems understood through a translator.)

Warm Regards,

D.S.Bamji

By: Marc

Marc — Thu, 20 Oct 2011 22:04:46 +0000

Thank you very much… very helpful……

By: mikaela

mikaela — Tue, 18 Oct 2011 07:11:35 +0000

hi can u help me… my printer is brother DCP 385c “unable to clean 46″….

By: Gabrielle

Gabrielle — Mon, 17 Oct 2011 20:54:36 +0000

Amazing! I thought I was going to have to splash out on another printer. Thank you for such comprehensive assistance. Worked for me!

By: Allie in Australia

Allie in Australia — Sun, 16 Oct 2011 01:25:32 +0000

Bloody brilliant. Thanks heaps. Why don’t the manuals make it this easy?

By: Susan

Susan — Sat, 15 Oct 2011 04:55:35 +0000

Thank you, thank you, thank you!! Just got my MFC 420 tCN to work again after your help with unable to clean message.1st method where you had to enter a series of numbers in 2 seconds, well, that didn’t work too well for me. But, the non fax method did and now I don’t have to get rid of my machine, because I can;t afford another one.
Thanks again,
Susan

By: Dan

Dan — Mon, 03 Oct 2011 03:53:13 +0000

Thanks, I was about to throw the printer in the dumpster.
Re-setting the purge counter to zero worked.
Now if I could only get it to use all the ink in my cartridges
before it tells me to replace them and prevents me
from printing.
DAN :O)